Policies for Massage


Appointment times are specific: You are encouraged to arrive 5 to 10 minutes prior to your scheduled appointment time. The appointment starts in and ends in the allotted time frame. If you arrive late, you will have a shorter massage for the same free. The time breakdown for the session is as follows:

  1. Consultation: initial session 5 minutes; subsequent sessions 2-3 minutes

  2. Time to undress and dres: approximately 2 to 3 minutes

  3. Explanation of home care and stretching: 2 to 3 minutes as needed

24 hour cancellation policy: We require a 24 hour notice for cancellation or reschedules. If you cancel within 24 hours, you will be responsible for a $15 change fee. You will be financially responsible for your entire appointment fee is you do not show to your appointment within 15 minutes of the start time or cancel within 2 hours of your appointment. We will not bill your insurance for this fee.

Treatment attire and personal conduct: Please arrive clean and in comfortable clothing for your appointment. No alcohol or illicit drug consumption before your session will be tolerated and your therapist reserves the right to reschedule your appointment for another date. 

Payment is due at the time of service: If you have insurance that will cover massage therapy services then your co-payment is due at the time of service. Acceptable forms of payment are cash, credit cards or checks. Multi-session packages are available for purchase.  Payment for such packages must be made at the time the first service is rendered.

Clients are provided with a competent and professional services: each session will address your specific needs. The therapist performs services only for which she qualified and licensed, if appropriate. 

Privacy and confidentiality are maintained at all times: The client will immediately inform the therapist of any pain or discomfort that occurs during the massage so she can make the proper adjustments. Personal and professional boundaries are respected. During massage, clients are draped with a sheet at all times. Only the parts of the body being worked on are exposed at any given time. Genitals will always remain covered. Sexual behavior of any type is not tolerated. If the practitioner feels at any point her safety is compromised, the session will end immediately and the full amount will be charged to the client.


Schedule a massage session with Alison today

Revised October 2016